Tuesday, January 26, 2010

Is this consider good customer service?

Saw this article and is wondering whether people consider this good customer service or it is a disgusting idea?

"UK - If you find your bed too cold to sleep in, staff employees at Holiday Inn will soon help warm your bed up for you.

According to Reuters, the Holiday Inn chain is will offer its employees up as bedwarmers in a trial service in three hotels in Britain this month.

On request, a staff-member at the Holiday Inn will dress in an all-in-one fleece sleeper suit before slipping into bed. The bed warmer will also have a thermometer to measure the bed's required temperature of 20 degrees Celsius.

This service will apply to two of its London hotels and one hotel in Manchester. In an email to Reuters, the hotel spokeswoman Jane Bednall said, "The new Holiday Inn bed warmers service is a bit like having a giant hot water bottle in your bed."

Sleep-expert Chris Idzikowski, director of the Edinburgh Sleep Center, said that there is plenty of scientific evidence to show that sleep starts at the beginning of the night when body temperature starts to drop. "A warm bed - approximately 20 to 24 Celsius - is a good way to start this process whereas a cold bed would inhibit sleep." "

No comments:

Post a Comment